Innovative From The Ground Up
Here at Micro-Trak we take innovation seriously, and strive to bring the most innovative solutions to market.
To accomplish this, we have established robust processes founded on our Purpose that support an innovation mindset in everything we do.
We LISTEN to our customer – We LEARN from our customer – We DELIVER success to our customer.
From this Purpose mindset, we work towards continually improving our business processes to bring the most innovative, reliable and value-add products to our customers. These are reflected in our Core Values:
Reliable – We are predictable and dependable; we do what we say we will do.
Initiative – We take charge and do what needs to be done; we own it.
Value – We bring value to our customer
We know that innovation is only effective when a product works the first time, and every time.
To demonstrate our unyielding commitment to providing innovative solutions through our business processes, Micro-Trak‘s Quality Management System is ISO 9001:2015 certified.
ISO 9001:2015 is an international standard that specifies requirements for a quality management system when an organization:
ISO 9001:2015 Certificate (0.7 MB, pdf)
- needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.